Heather Pena

Hi, I'm Heather Pena, Information Services Director at Regis College Library. Welcome to my site!

Analytical professional with sound knowledge of recent trends and emerging technologies in library science. A comprehensive record of success supporting all aspects of the library and systems administration. Experience in access services, acquisitions, cataloging, reserves, reference and instruction. Demonstrated capacity to update computerized databases and provide staff training. Employ appropriate research techniques and promote library facilities to community and student populations.

Multimedia and Electronic Resources Specialist at New England College of Optometry Library

November 2010 - April 2011

Handled front line desktop support on all publicly accessible computers; served as a back-up to desktop support specialist. Provided instructional technology and coordinated library's online systems and technologies. Maintained electronic journals and database using SFX link resolver and EZProxy software. Improved availability of e-journals by identifying key issues of system and activating links.

Cataloger/Special Collections/Project Specialist- Technical Services at New England Law | Boston Library

December 2008 - November 2010

Created and maintained course reserve records and cataloged course recordings, conferences, symposia and speaker series. Cataloged and preserved new monographs, serials, microforms, and audiovisual materials. Built strong relationships with historical societies and key libraries designed for archival research by preserving, digitizing and indexing archives. Performed system back up of integrated library system and installed latest OCLC connexion. Designed and maintained virtual map and centennial history website using Open Source Software.

Operations Manager/Supervisor at University of California Library / Berkeley

October 2005 - October 2008

Directed and coordinated daily operations of library and media center. Managed staff, prepared work schedules and assigned specific duties. Designed and maintained website and revamped usability and accessibility of site using cascade style sheets and static code. Assisted with budget preparation by collecting unit statistics and establishing specific expenses.

Information Services Director at Regis College

August 2011

Provide online database research services to support the needs of faculty and students and offer bibliographic instruction classes for undergraduate, graduate, and doctoral students. Manage and direct Reference, Interlibrary Loan and Circulation Department staff. Administer the development and assessment of all reference collections to reflect the requirements of the curriculum. Promote the use of the Library through contacts with faculty and students and through the development of informational brochures, bibliographies, and instructional tools. Establish goals and formulate policy for the Reference Department and acts as the copyright liaison for the college.

San Jose State University

2007 – 2011

MLIS

Concentration: Technology and Web Design

Trinity College of Vermont

1994 – 1998

BA

Concentration: Philosophy, Communications

Librarianship, Yoga, Hiking, Camping, Live Music